Privacy Policy

PT TECHNION DIGITAL SOLUTIONS | Last Updated: April 27, 2026

Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it. We do not sell your personal data to third parties — ever.

1. Who We Are

PT TECHNION DIGITAL SOLUTIONS ("TechNion") is an information technology and ERP solutions company registered in Indonesia, providing Odoo implementation and customization, AI automation, custom software development, website development, and digital transformation services to businesses worldwide.

Website: https://tnion.com
Contact: https://tnion.com/contactus

2. What Information We Collect

Information you provide directly:

Name, email address, phone number, and company name via our contact form
Project details, requirements, or messages you send us
Payment and billing information when engaging our services

Information collected automatically:

IP address, browser type, and device information
Pages visited and time spent on our website
Analytics data via Google Analytics (GA4)

3. How We Use Your Information

To respond to inquiries and deliver services you request
To prepare quotations, invoices, and project documentation
To communicate project updates and relevant service information
To improve our website and services
To comply with legal and financial obligations

We will never use your data for unsolicited marketing without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal data. We may share limited information only with:

Trusted service providers who help operate our business, bound by confidentiality agreements
Odoo S.A. as part of operating the Odoo platform
Google, for Analytics and Search Console services
Legal authorities, only when required by law

5. Data Retention

Contact form submissions: up to 2 years
Client records and invoices: 5–10 years per Indonesian financial regulations
Website analytics: 26 months (Google Analytics default)

6. Your Rights

You have the right to access, correct, delete, restrict, or export your personal data. To exercise any of these rights, please contact us. We will respond within 30 days.

7. Data Security

We use HTTPS encryption and secured server infrastructure to protect your data. While we take security seriously, no method of internet transmission is 100% secure. Please contact us immediately if you suspect unauthorized access to your data.

8. International Transfers

PT TECHNION DIGITAL SOLUTIONS operates from Indonesia and serves clients globally including Saudi Arabia, the Middle East, Africa, and Southeast Asia. Appropriate safeguards are in place for cross-border data processing in accordance with applicable laws.

9. Children's Privacy

Our services are intended for businesses and professionals. We do not knowingly collect data from individuals under 18. If you believe we have done so, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

For questions about this Privacy Policy:
PT TECHNION DIGITAL SOLUTIONS
https://tnion.com/contactus